Refund Policy

Returns and exchanges

Our nail wraps can be returned within 30 days of your order delivery date. If more than 30 days have gone by since your purchase was delivered, we cannot provide you a refund. We do not accept returns for any of our liquid polishes, such as our top coat, base coat, and cuticle oil.

To be eligible for a return, the nail wrap must be unused and in the same condition that you received it. It must also be in the original packaging. Gift cards are exempt from being returned. We require a receipt or proof of purchase included in the return packaging so that we can successfully match your return with your order and provide you a refund.

To initiate your return, please email us at hello@polishpops.com. Our return address is 3881 Maidstone Dr, Mount Pleasant, SC 29466.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@polishpops.com.